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  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
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302-664-1264 | 100 Business Park Ln, Bldg 200 Milton, DE 19968

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


What Our Customers Are Saying

Victoria was our first contact for an emergency tire problem and she immediately calmed me down and let me understand that they could help us. The owner was also so available to help us as easily as possible. They got our tires right away. They checked if our undercarriage had been hurt and found the car was safe. A day later everything was perfect. We are so relieved to have them as our car service people for our three cars, a Honda, a Mini Couper, and a corvette. We are Milton residents and love to support our own. They really are exceptional.

, 10/23/2026

reviewiconBatteries, near Milton, Delaware

2016 Jaguar needed an alternator, they got me in and out quickly and didn’t try to up sell me anything, price was reasonable and I am very happy with their service. From the service writer, the mechanic and the owner all great people.

, 09/18/2026

Had alternator replaced on my high mileage '09 Hyundai Sonata. Job done efficiently, as promised and for a fair price. It can be a challenge finding a trustworthy, fair, straight shooting location for car service/repairs. Camco fits the bill. I can recommend & will return!

, 06/02/2021

Can't say enough good things about this shop. The owner was very nice and accommodating. I needed to have my brakes fixed in 1 day and it was ready in 1/2 a day. You can tell he enjoys what he does and it shows. I highly recommend taking your car here for service.

, 01/07/2021

reviewiconGreat Job
Lewes, DE

He did a fantastic job on my daughters car. I would recommend him to all my friends - I have already! Great job, keep up the good work.

, 11/06/2020

reviewiconNice Place

4 tires installed quickly, nice place.

, 10/30/2020
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