Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 12:00PM
  • Sun Closed
settings

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

Mark and the technicians as Camco are really great to work with. They have maintained several of my vehicles and I have never had a bad experience. From new tires to radiators, they provide great pricing and solid work. I had priced something out at another shop and Mark beat it by about 30%. I highly recommend his place. One really nice thing is that Dunkin Donuts is across the street (as well as lots of places to shop) and if you choose to wait with your car you can actually knock out a bunch of errands.


-Erich R.

After going to a multiple car shops over the past few years cause of numerous reasons I can happily say I finally found a shop I can trust with my car!!! I absolutely love the staff at Camco tire from the owner to the mechanics!


-Samantha M.

It's rare to find any service organization that truly provides the service you need. Camco does this in spades - after taking my car to the dealer and other "good" mechanics I finally found Camco - Mark heard my worries - checked the car out - found the problems and fixed them without breaking the bank. . . I now have a car that drives more like it did 13 years ago when I bought it - no one else seemed to be able to accomplish this. Many thanks.


-Mark L.

Professional & trusting shop in the area. Fair with their pricing. Able to call in the morning & get my service done the same day at a convenient time for me. Owner is great & the mechanics know their job. They are a full service repair shop with auto body repairs.


-Anotoc Acquisitions
  • ACDelco Professional Service Center
  • ASE (Automotive Service Excellence)
  • Interstate Batteries
  • Jasper Engines & Transmissions
  • WIX Filters
  • Car Care Aware
  • Sign up for Our
    Newsletter
    settings

    Call Us For Service: 302-664-1264