Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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302-664-1264 | 100 Business Park Ln, Bldg 200 Milton, DE 19968

CUSTOMER SERVICE

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

Can't say enough good things about this shop. The owner was very nice and accommodating. I needed to have my brakes fixed in 1 day and it was ready in 1/2 a day. You can tell he enjoys what he does and it shows. I highly recommend taking your car here for service.

, 01/07/2021

reviewiconGreat Job
Lewes, DE

He did a fantastic job on my daughters car. I would recommend him to all my friends - I have already! Great job, keep up the good work.

, 11/06/2020

reviewiconNice Place

4 tires installed quickly, nice place.

, 10/30/2020
Appt was on time, service was top notch!

, 02/06/2020

reviewiconAccommodating, Reasonable, and Capable!

Just before Thanksgiving and vehicle failed inspection due to electrical/wiring issue. Called and my vehicle was taken in that day and fixed within an hour. Cost was very reasonable and everything was explained. I actually live 30 minutes away but to find a business this accommodating, reasonable, and capable is well worth the drive. Thanks again, Mark!

, 11/25/2019

reviewicon

Mark and the technicians as Camco are really great to work with. They have maintained several of my vehicles and I have never had a bad experience. From new tires to radiators, they provide great pricing and solid work. I had priced something out at another shop and Mark beat it by about 30%. I highly recommend his place. One really nice thing is that Dunkin Donuts is across the street (as well as lots of places to shop) and if you choose to wait with your car you can actually knock out a bunch of errands.

  • ACDelco Professional Service Center
  • ASE (Automotive Service Excellence)
  • Interstate Batteries
  • Jasper Engines & Transmissions
  • WIX Filters
  • Car Care Aware
  • Call Us For Service: 302-664-1264