Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 12:00PM
  • Sun Closed
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302-664-1264 | 100 Business Park Ln, Bldg 200 Milton, DE 19968

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


What Our Customers Are Saying

Can't say enough good things about this shop. The owner was very nice and accommodating. I needed to have my brakes fixed in 1 day and it was ready in 1/2 a day. You can tell he enjoys what he does and it shows. I highly recommend taking your car here for service.

, 01/07/2021

reviewiconGreat Job
Lewes, DE

He did a fantastic job on my daughters car. I would recommend him to all my friends - I have already! Great job, keep up the good work.

, 11/06/2020

reviewiconNice Place

4 tires installed quickly, nice place.

, 10/30/2020
Appt was on time, service was top notch!

, 02/06/2020

reviewiconAccommodating, Reasonable, and Capable!

Just before Thanksgiving and vehicle failed inspection due to electrical/wiring issue. Called and my vehicle was taken in that day and fixed within an hour. Cost was very reasonable and everything was explained. I actually live 30 minutes away but to find a business this accommodating, reasonable, and capable is well worth the drive. Thanks again, Mark!

, 11/25/2019

reviewicon

Mark and the technicians as Camco are really great to work with. They have maintained several of my vehicles and I have never had a bad experience. From new tires to radiators, they provide great pricing and solid work. I had priced something out at another shop and Mark beat it by about 30%. I highly recommend his place. One really nice thing is that Dunkin Donuts is across the street (as well as lots of places to shop) and if you choose to wait with your car you can actually knock out a bunch of errands.

  • ACDelco Professional Service Center
  • ASE (Automotive Service Excellence)
  • Interstate Batteries
  • Jasper Engines & Transmissions
  • WIX Filters
  • Car Care Aware
  • Call Us For Service: 302-664-1264